As Kelsus has entered the machine learning space, we’ve naturally drawn interest from healthcare companies. We’re thrilled with the potential machine learning has in this data rich environment to measurably improve people’s lives.
One of the first questions we get asked by any new potential healthcare partner is whether we have experience writing software in this highly regulated space. That’s where our VP of Technology, Chris Hickman comes in.
Prior to joining Kelsus, Chris was held a leadership role in the software development arm of Arivale, a Seattle-based wellness company that uses genotype and medical data to create individualized health recommendations and programs for it’s members.
Given that Arivale is entrusted with highly sensitive personal health and medical information, data privacy and security issues are top concerns. In addition, since many Arivale clients are business leaders and high net worth individuals, irreparable harm could be caused in the event of a data breach, further stressing the importance of protecting information (both within the company as well as outside).
Chris recalls a few highlights from building HIPAA compliant software:
- All employees — including Chris — received comprehensive training in HIPAA.
- As part of safeguarding Protected Health Information (PHI) and Personally Identifiable Information (PII), all software and processes were structured to adhere to HIPAA-specified data privacy and security provisions.
- Ensured privacy of PHI and PII via sophisticated Role-Based Access Control (RBAC) system.
- Ensured that all technology partners were HIPAA-compliant. For example, the company executed a “Business Associate Addendum” (BAA) contract with Amazon Web Services to ensure HIPAA-compliance extended to the various cloud services used by the software platform.
Ouchie is part of the movement in healthcare to improve patient outcomes by harnessing the power of frequent and relevant patient health data. It is a mobile app that uses social connection to encourage patients to share and track their pain recovery.